How to Add GIFs to Your Emails

GIFs can add a dynamic and entertaining element to your email campaigns. This article provides step-by-step instructions on how to incorporate GIFs into your emails, ensuring your communications are more engaging and visually appealing.

Navigate to the Email Builder

• Go to Marketing -> Emails, then access the Campaigns or Templates section.
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• Open any existing campaign or template or start a new one from scratch.
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Insert a GIF via Image Element

• Drag and drop the Image element into your email.
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• Click on the image area to edit and upload a GIF file (up to 10MB).
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Insert a GIF via Video Thumbnail

• Drag and drop the Video element into your email.
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• Edit the video thumbnail and upload a GIF file (up to 10MB).
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By following these steps, you can easily embed GIFs into your emails, making them stand out and capture your audience’s attention.

Frequently Asked Questions

Q: Where can I add GIFs in my email?

• You can add GIFs to both image elements and video thumbnails in your email templates.
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Q: Is there a size limit for the GIFs?

• Yes, the GIF files should not exceed 10MB.
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Q: Why should I use GIFs in my emails?

• GIFs can make your emails more engaging and can effectively convey information in a more dynamic way compared to static images.
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Troubleshooting Steps

GIF Not Displaying Properly

• Ensure the GIF file size is within the 10MB limit.
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• Check if the email client supports GIFs.
• Test the email across different email clients to verify compatibility.
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Slow Loading Time

• Optimize the GIF size before uploading.
• Use compressed GIFs to reduce load times.