Client Portal Notifications

In-app notifications offer a convenient way for community members to stay connected and engaged. By providing real-time updates on interactions like mentions and comments, this feature ensures that you are always in the loop. Additionally, the intuitive bell icon simplifies navigation, helping you easily distinguish between read and unread notifications to keep your feed organized.

To make the most out of this new feature, follow these simple steps:

Accessing Communities

Navigate to the "Memberships" tab on the left navigation menu. Select "Communities" and then "Groups".

Entering a Group

Create a new group or log into an existing one.

Locating the Notification Bell

Once inside the group, look for the bell icon located at the top right corner of the page.

Viewing Notifications

Click on the bell icon to reveal a drop-down menu displaying all your notifications.

You can toggle between viewing all notifications or just the unread ones.

After reviewing your notifications, you can mark them as read by selecting the three-dot menu. Once this is done, the Unread section will be cleared.

By following these steps, you can effectively utilize in-app notifications to enhance your community experience. Stay informed, engage more actively, and enjoy streamlined navigation with this user-friendly feature, ensuring that you never miss important updates or interactions.

Troubleshooting and FAQs

Q: I can't see the bell icon. What should I do?

• Ensure you're logged into a group within the community. The bell icon only appears when you're in a group environment.
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Q: How do I mark a notification as read?

• Simply clicking on the notification will automatically mark it as read and redirect you to the relevant post or comment.
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Q: Can I customize the types of notifications I receive?

• Currently, customization options are limited. However, future updates will include more personalized notification settings.